Frequently Asked Questions

What time are check-in and check-out?

Standard check-in is 4:00 PM Central Time and check-out is 11:00 AM Central Time.

Can I request early check-in or late check-out?

Yes, when the schedule allows. Please ask at least 24 hours in advance. Approval depends on cleaning and adjacent reservations.

How will I receive the cabin door code?

You’ll receive your door code and check-in instructions two days before arrival by email and through the Airbnb or Vrbo messaging app.

Does each cabin have a private hot tub?

Yes. Each cabin has its own private hot tub.

How should I care for the hot tub during my stay?

Keep the cover on and secure both side clips whenever the tub is not in use. An uncovered tub can lose heat quickly and may take time to recover. No glass, food, smoking, bubble bath or similar products are allowed in the hot tub. No children under 14 without an adult present.

What size are the beds?

The main bed and the sleeper sofa are both queen size. Confirm the exact sleeping setup on the listing for the cabin you select.

Are sheets and towels provided?

Yes. Bed linens, bath towels, and separate towels for the hot tub are provided.

Do you provide a crib or Pack ’n Play?

No. Cribs and Pack ’n Plays are not currently provided, so guests should bring their own baby sleeping equipment.

Are pets allowed?

The cabins are pet-free to accommodate guests with allergies. If you are traveling with a trained service animal, contact us before booking so we can address your specific needs and applicable requirements.

What is the minimum age to book?

The primary guest must be at least 25 years old to reserve a cabin.

Are parties, events, or smoking allowed?

No parties or events are permitted. Smoking is not allowed inside the cabins. Please keep noise low, especially in the evening, and use outdoor smoking areas responsibly.

May I bring visitors or add guests?

The cabin is for registered guests only. Do not exceed the guest count on the reservation without prior approval.

Is Wi-Fi available?

Yes, Wi-Fi is provided. Network details are shared with confirmed guests in the arrival information.

What kitchen and cooking amenities are included?

The cabins include standard kitchen essentials for preparing meals. If a particular appliance or utensil is important to your stay, please ask before booking.

Is firewood provided?

A starter supply of firewood is generally provided. Additional wood may be available near the shed; confirm current availability before your stay.

Which cabin is which when I arrive?

Wolf Den is the first cabin nearest the road, Owl’s Nest is the middle cabin, and Bear Cave is the third cabin nearest the shed.

What nearby attractions do you recommend?

DeSoto State Park is a favorite for waterfalls, trails, and ziplining. Cloudland Canyon, about 40 minutes away in Georgia, offers canyon views, trails, and waterfalls. See the house manual provided as part of the check-in instructions for additional local attractions and experience partners.

Where do you recommend eating near Mentone?

Guest favorites mentioned in our conversations include The Hatter Cafe, Mentone Market or Mentone Marketplace for pizza. Check current hours before visiting. See the house manual provided as part of the check-in instructions for additional local dining information.

Do you offer a romance package?

Yes. Our Romance Experience includes a preserved rose, sparkling beverage, candle arrangement, chocolates, and rose petals. The package is $99 plus tax and must be requested at least 48 hours before check-in.

Are discounts available?

Multi-night discounts or channel promotions should be applied automatically. Because offers can change, check the booking total or contact us before booking for current discounts.

What is the cancellation or date-change policy?

Cancellation and date-change terms depend on the booking channel and reservation. Review the policy shown at checkout and contact us promptly if your plans change.